Privacy Policy

This Privacy Policy describes how Corporate Web Services, Inc. (also known as the Leadership Impact Index, "Company," "we," "us," or "our"), with a place of business at 875 Estrella Pkwy #6088, Goodyear, AZ 85338, collects, uses, and discloses information about you when you visit our website at leadershipimpactindex.org or use our Leadership Impact Index platform and services.

1. Information We Collect

We collect information you choose to provide to us directly, such as when you contact us through our website, request a license, make a purchase, or sign up for updates. This may include your name, email address, organization name, phone number, and any other information you include in your communications with us.

We also automatically collect certain technical information when you visit our website, including:

• Internet Protocol (IP) addresses
• Browser type and version
• Pages visited and time spent on those pages
• Referring website addresses
• General geographic location (city/region level)
• Device and platform information

We do not collect information that would personally identify you unless you choose to provide it.

2. Assessment and Participant Data

Leadership Impact Index assessments are designed to be fully anonymous and aggregated. The anonymous responses provided by assessment participants ("Participant Data") and the scores those responses contribute to aggregate averages are treated as confidential, sensitive information.

• Individual participant responses are never disclosed to any party, including the licensed organization administering the assessment
• Only completion status (complete/incomplete) is visible to the licensed organization
• Results are reported exclusively as aggregate averages across all respondents
• A minimum number of responses is required before any results are made available, to further protect individual anonymity
• Participant Data is not considered protected health information (PHI) under HIPAA

We do not collect, gather, store, disseminate, or otherwise come into contact with personal health information as defined under current law.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Session cookies: Temporary cookies that expire when you close your browser, used to maintain your session while using the platform
• Analytics cookies: Used to understand how visitors use our website so we can improve it. We use web analytics providers who receive non-identifiable information only
• Pixel tags and event tracking: Used to measure the effectiveness of our communications and website content

You can opt out of analytics tracking through your browser settings or by using opt-out tools provided by our analytics partners.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process licensing requests, purchases, and deliver our services
• Send you information about updates, new features, or research relevant to the Leadership Impact Index (you may opt out at any time)
• Improve our website, platform, and services
• Fulfill our legal obligations and enforce our agreements
• Conduct research and analysis to improve the quality of the Leadership Impact Index assessment

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We do not provide third parties access to your IP address or email address for their own marketing purposes.

We may share information in the following limited circumstances:

• Service providers: We may share information with third-party vendors who assist us in operating our website and delivering our services, subject to confidentiality agreements
• Research partners (Mayo Clinic): Participant Data and Customer Reports may be shared with Mayo Clinic or other research partners for research purposes, but solely in de-identified, aggregate form as part of a national average. No identifying information is shared
• Web analytics: We share non-identifiable website usage data with analytics providers to understand how our site is used
• Legal requirements: We may disclose information if required to do so by law, court order, or government request, and will use commercially reasonable efforts to oppose overly broad disclosure requests
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred subject to the same protections described in this policy

We share aggregate, de-identified statistics with business partners. These statistics do not contain behavioral or identifying information.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These safeguards include:

• Encrypted data transmission (SSL/TLS)
• Secure access controls and strong password requirements for all accounts
• Regular security monitoring and testing
• Cyber liability insurance coverage

Please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Email communications, in particular, may not be secure during transit.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Licensed organizations retain access to historical data and Customer Reports for the duration of their license term and may export their data prior to cancellation.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies only to information collected by our website and services.

10. Opt-Out and Unsubscribe

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that even after opting out of marketing communications, we may still send you transactional communications related to your account or services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us or reach us by phone at 888-426-7793.

Corporate Web Services, Inc.
C/O: Leadership Impact Index
875 Estrella Pkwy #6088
Goodyear, AZ 85338